0800 230 0225
08:00 to 20:00 Mon-Thur
08:00 to 18:30 Fri

Making a Claim

Nobody wants to have to make a claim, but sometimes the worst does happen. We are always happy to assist in resolving issues with claims, however claims are handled by the insurer. You need to notify your insurer of any claim, or an event that might lead to a claim.

We have listed the main claims contact numbers for each of our insurers, though overseas numbers and specific phone numbers are available for some insurers. All claims phone numbers are in your policy documentation, together with details of how to make a claim.

If you have any difficulties, or would like to discuss the claims process, please contact us onĀ 0800 230 0225.

IMPORTANT NOTICE:

If you have a SelfBuild Insurance Policy with Zurich Insurance Company, please contact the company directly on one of the numbers shown below. We have arranged for a dedicated team to offer advice and deal with your claim efficiently without the need for a completed claim form in many instances:

Zurich Self-Build Insurance

For all self-build claims other than Structural Warranty please phone 0800 302 9055.

Structural Warranty

Please contact Premier Guarantee on 0844 412 0888 to report a claim on your structural warranty policy.

Home Insurance

For Home Insurance claims, please contact Zurich on 0800 026 1751